Babies R Us Furniture Delivery

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Babies R Us Furniture Delivery

Babies R Us is the ultimate shopping destination for new and expecting parents. With our unparalleled selection of products, they’re sure to find the top brands, colors features and styles. Parents love to use Babies R Us eGift Cards to get name-brand strollers, cribs, car seats, bedding, furniture, and health and safety products for those new additions to the family. Gift cards make a lot of sense for babies because that relieves you of having to deduce what the new baby may need most and lets Mom and Dad decide. Babies R Us eGift Cards may be used at more than 800 Babies R Us and Toys R Us stores in the USA, Canada and Puerto Rico, and at toysrus.com and babiesrus.com.
babies r us furniture delivery 1

Babies R Us Furniture Delivery

Monique of San Jose, CA on Dec. 6, 2016Satisfaction RatingI received a gift at my baby shower. It was a Boppy lounger. I opened it to start nesting and prepare for my baby and noticed it was defective. The seaming was coming undone and had a big hole. I called the person I received it from. She said she bought it at BABIES R US. I called BABIES R US to ask if they had the same product there so I can exchange it. I informed them that it was a gift and I don’t have a gift receipt. The associate said they can’t accept the Boppy lounger back without a receipt. I asked for a exchange of a defective product not money back. She then said, “We can’t help you.” I asked for her supervisor. A lady came on the phone, gave me the same story. She explained that they would be stuck with the defective product and that they can’t help me if I don’t have a receipt. I then asked her for the name of the store manager. She didn’t wanna give me a name and said last “Hold please.”She never came back to the phone, as I waited for 20 minutes. I hung up and called and asked for the supervisor by name. They said, “Who?” So obvious they gave me fake names. So I explained why I was calling again to this other associate and asked for a manager’s name. She also didn’t wanna help me and said she’s not gonna give me a manager’s name and hung up on me. I am very disappointed in BABIES R US customer service. They were acting like I wanted money back, all I wanted was an exchange for the same product because the Boppy lounger was defective – something completely out of my hands. They did not want to help me at all.I will boycott them. Also I have a lot of friends and family. I will also explain how unprofessional and rude they were and what a hassle I received from them. My experience should have been pleasant and smooth. It seems this store has a lot of the same complaints. Never buying any products from them again. Store 31250 Courthouse Dr. Union City CA. 94587. Store #6431.Helpful?YesNo
babies r us furniture delivery 2

Babies R Us Furniture Delivery

I received a gift at my baby shower. It was a Boppy lounger. I opened it to start nesting and prepare for my baby and noticed it was defective. The seaming was coming undone and had a big hole. I called the person I received it from. She said she bought it at BABIES R US. I called BABIES R US to ask if they had the same product there so I can exchange it. I informed them that it was a gift and I don’t have a gift receipt. The associate said they can’t accept the Boppy lounger back without a receipt. I asked for a exchange of a defective product not money back. She then said, “We can’t help you.” I asked for her supervisor. A lady came on the phone, gave me the same story. She explained that they would be stuck with the defective product and that they can’t help me if I don’t have a receipt. I then asked her for the name of the store manager. She didn’t wanna give me a name and said last “Hold please.”She never came back to the phone, as I waited for 20 minutes. I hung up and called and asked for the supervisor by name. They said, “Who?” So obvious they gave me fake names. So I explained why I was calling again to this other associate and asked for a manager’s name. She also didn’t wanna help me and said she’s not gonna give me a manager’s name and hung up on me. I am very disappointed in BABIES R US customer service. They were acting like I wanted money back, all I wanted was an exchange for the same product because the Boppy lounger was defective – something completely out of my hands. They did not want to help me at all.I will boycott them. Also I have a lot of friends and family. I will also explain how unprofessional and rude they were and what a hassle I received from them. My experience should have been pleasant and smooth. It seems this store has a lot of the same complaints. Never buying any products from them again. Store 31250 Courthouse Dr. Union City CA. 94587. Store #6431.Helpful?YesNo
babies r us furniture delivery 3

Babies R Us Furniture Delivery

I received a gift at my baby shower. It was a Boppy lounger. I opened it to start nesting and prepare for my baby and noticed it was defective. The seaming was coming undone and had a big hole. I called the person I received it from. She said she bought it at BABIES R US. I called BABIES R US to ask if they had the same product there so I can exchange it. I informed them that it was a gift and I don’t have a gift receipt. The associate said they can’t accept the Boppy lounger back without a receipt. I asked for a exchange of a defective product not money back. She then said, “We can’t help you.” I asked for her supervisor. A lady came on the phone, gave me the same story. She explained that they would be stuck with the defective product and that they can’t help me if I don’t have a receipt. I then asked her for the name of the store manager. She didn’t wanna give me a name and said last “Hold please.”She never came back to the phone, as I waited for 20 minutes. I hung up and called and asked for the supervisor by name. They said, “Who?” So obvious they gave me fake names. So I explained why I was calling again to this other associate and asked for a manager’s name. She also didn’t wanna help me and said she’s not gonna give me a manager’s name and hung up on me. I am very disappointed in BABIES R US customer service. They were acting like I wanted money back, all I wanted was an exchange for the same product because the Boppy lounger was defective – something completely out of my hands. They did not want to help me at all.I will boycott them. Also I have a lot of friends and family. I will also explain how unprofessional and rude they were and what a hassle I received from them. My experience should have been pleasant and smooth. It seems this store has a lot of the same complaints. Never buying any products from them again. Store 31250 Courthouse Dr. Union City CA. 94587. Store #6431.
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Babies R Us Furniture Delivery

Mandy of Boynton Beach, FL on Nov. 28, 2016Satisfaction RatingI recently had a baby over a year and a half ago. I have made returns and exchanges in the past from previous items that were purchased off of my registry or from people that I needed to return items from. Every time I have gone into a Babies R Us store their staff is unprofessional. There’s never anybody in the store to help you. There’s never enough cashiers on a register. You always have to wait in line for at least 20 to 30 minutes before getting help. I recently had to return a camera that was purchased from my registry because it stopped working completely. They allowed me to exchange it and it was well over the 90 day grace period as the store claims they have a policy on. I ended up having to buy a $274 camera. Haven’t even had that for three months and this camera has completely stopped working. I have the receipt, the original box it came in. When I called the store to let them know that I needed to come in and return it and exchange it they told me that there was nothing that they could do about it because it was over 90 days. I am a stay at home mom. We have one income in the house and I am now stuck with a camera that doesn’t work and am being forced to buy another camera which we can’t even afford. They have not called me back as I have called corporate twice to make a complaint. They obviously don’t care about keeping their customers so I will now gummy be taking my business to Buy Buy Baby as they are more professional. They have way more help and you never have to wait in line for a return or to check out. Babies R Us is a disgrace and I feel sorry for any mother who has to go into a Babies R Us store and deal with any of their staff. I refuse to take my hard working money and make any future purchases in their store as they didn’t even care to help a customer.Helpful?YesNo

Babies R Us Furniture Delivery

Babies R Us Furniture Delivery
Babies R Us Furniture Delivery

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